MyFidelidade 76.4.35

The MyFidelidade customer area was created with your needs in mind and to help simplify your everyday life. With the app, you can manage your Health, Car, Home, Life, and Personal Accident insurance wherever and whenever you want, accessing all the important details and key features. For other types of insurance, you can easily consult your documentation.

Simple, practical, and easy to use so you can save time. These are the main features available in MyFidelidade:

- Car Claims Tracking: You can follow every stage of your car claim process, knowing exactly where your claim is at and the estimated response times. You also have the option to reschedule or cancel the vehicle's assessment.

- Home Claims Tracking: After reporting a home claim, you can track its progress until it is resolved. You can conveniently view all the steps of the process online and in real-time. Additional features include the ability to provide a preferred date for an assessment at your home, confirm or input your IBAN for indemnification payment, and attach relevant documentation for a quicker resolution.

- Digital Car and Home Claims Reporting: Simply select the type of claim and provide the necessary information.

- Car Travel Assistance Requests: Through the app, you can request assistance in case of breakdowns or accidents while traveling. With GPS location sharing, you can immediately request a tow truck or taxi.

- Health Expense Reimbursements: Easily scan and upload receipts and payment proofs for expense reimbursement.

- Access to Multicare's Digital Health Card: With the MyFidelidade app, you can use your Multicare health card digitally and generate an authorization code for access to Multicare's network valid for 24 hours.

- Tracking Health Reimbursement Requests and Authorizations.

- Provider Search for Cars and Health.

- Access to documentation and payment receipts for all your policies.

- Update your contact information and address.

MyFidelidade is easy to understand, quick to use, and available 24/7. Download the app, register, and start managing your insurances today.